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DELIVERY INFORMATION

 

Tarakona will do its utmost to ensure orders are dispatched within 3 business days after receipt of an order, but does not guarantee it if there are circumstances beyond our control.  The following delivery options are offered to our New Zealand and international customers.

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NEW ZEALAND DELIVERY

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All local deliveries will be by tracked courier service, dispatched Monday through Friday.

• North Island: $10.00 

• South Island: $15.00 

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Delivery times:

• North Island: 1 - 4 business days

• South Island: 2 - 5 business days

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INTERNATIONAL DELIVERY

 

For all international orders, Tarakona offers customers a choice of tracked or untracked delivery. All international deliveries may be liable to customs duties and taxes. For items to be exported, the delivery charge covers packaging and delivery only. It is your responsibility to comply with all local Customs authority requirements in relation to your order. We recommend that you make yourself aware of these requirements before placing your order. Customs may inspect goods prior to delivery, which may cause delays. Please provide a valid recipient telephone number to avoid any further delays. This number may be required by local customs and delivery agents.

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Please use the tables below for delivery costs (all prices stated are in New Zealand dollars):

• Zone 1:  Australia

• Zone 2:  Pacific Islands (Cook Islands, Fiji, New Caledonia, Norfolk Island, Samoa, Tonga, Vanuatu)

• Zone 3:  Asia (Brunei, China, Hong Kong, Japan, Malaysia, Macau, Philippines, Singapore, Taiwan, Thailand, Vietnam)

• Zone 4:  North America, UK, Europe

• Zone 5:  Argentina, Barbados, Bermuda, Brazil, Cayman Islands, Chile, Costa Rica, Ecuador, El Salvador, Estonia, Ethiopia, French Polynesia, Guernsey, Guyana, Iceland, India, Indonesia, Israel,  Jamaica, Jordan, Kenya, Kiribati, Latvia, Lithuania, Luxembourg, Malawi, Maldives, Marshall Islands, Mauritius, Mexico, Morocco, Myanmar, Niue, Papua New Guinea, Paraguay, Peru, Qatar, Russia, Saudi Arabia, Solomon Islands, S.Korea, Sri Lanka, Bahamas, Trinidad & Tobago, Ukraine, UAE, Uruguay, Vatican City, Yemen 

• Zone 6:  All other countries (note: only untracked delivery offered)

Delivery times:

• Zone 1:  3 to 10 business days

• Zones 2 to 6:  6 to 14 business days

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International Delivery Untracked:

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International Delivery Tracked:

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